One new exciting stream of business for Total Enterprise Solutions is the inclusion of hardware rental and hardware support through a fully managed service. Although each of these options aren’t exclusive, and the kit could be purchased outright as well, we can also support existing till points depending on age and condition.
In this instance, we’ve decided to look at the age-old question of whether you should buy EPOS Hardware or not; based on our own experiences and the benefits that it can bring to your cash flow and also from a service-delivery point of view.
Capital Expenditure V’s Managed Service
A good point-of-sale hardware platform can completely change the way you run your business, giving you more control and more efficient operations. However, it can also be a sizeable expense. Although an asset on your balance sheet, this asset must still be depreciated and, let’s be honest, as soon as you open the box it’s not worth a great deal.
By running with the managed service option on your point-of-sale hardware, you can take advantage of new technology while preserving your cash flow. If capital expenditure cannot be released, the unhappy alternative is usually the continued use of existing hardware. The managed service offers monthly payments to be made from operating budgets and leaves your capital free of strain.
So, what should you do?
Total Enterprise Solutions can offer both models of hardware acquisition, although we would propose that the fully managed service option is the preferred way to do business.
Simply put, if we own the kit, then we are responsible for the kit and the manufacturer’s warranties will never come into question, meaning that third parties don’t have to be contacted if there is a fault and we are able to solve any issues back in the office. It’s one of the reasons why our customers who enjoy this arrangement also enjoy better SLA’s on reported issues. Our engineers will just swap out the faulty equipment and replace it with new ones.
In this way, the managed service model pays for itself since your profits come from the use of the equipment, not the ownership.
Win, win you say?
Who are we to disagree?
If you want to find out more, get in touch with one of our team today.