At Total Enterprise Solutions if it is your first installation, or you’re a seasoned pro, our experts are here to assist you in the knowledge and expertise to make your digital transformation as smooth and easy as possible.
Microsoft Dynamics NAV is a multi-language, multi- currency enterprise resource management solution that organisations worldwide use to manage their accounting and finances, supply chain and operations.
Working seamlessly with Outlook, Word, and Excel, Dynamics starts with what you need, and allows you to adapt as you grow. This is within the Microsoft Cloud, or on your servers – the choice is yours.
Many prestigious organisations are using Microsoft Dynamics NAV to reach their goals and objectives.
Want to simplify your organisation, but not sure where to start?
Our ACCA Accredited Financial Consultants will delve into your business, establish your needs and write an in-depth proposal, so what you’re getting is crystal clear.
Then commence the training of key users, our approach is designed to ensure that Key Users understand NAV functionality, prior to making design or configuration decisions. We run application training and design workshops, where the Key Users are experiencing standard setup.
System Configuration and customisation. A TES developer will develop any customisations as agreed and documented in the scoping analysis phase. All development is documented and can be used as part of the final training pack.
User Acceptance Testing
Another key stage of the delivery cycle, UAT is a planned period during which the business can fully test all areas of the system development and configuration in order to ensure that the software meets the initially identified requirements and will support the business in a live environment.
System Walk Through
The System Walkthrough can be considered as a trial go-live event, the purpose of which is to collectively evaluate the system delivery against defined success criteria, as well as ensuring that the business users are ready to go-live and that Dynamics NAV will support the business.
End User Training
Our suggested approach is that End User Training is run by the business’ Key Users – this helps to embed the system knowledge within the business and empowers the Key Users to become a point of contact for questions/issues as the system is embedded into the company. If required, however, TES can assist with End User Training, in part or in full. For example, the development of a training plan, the creation of training materials, right through to running training sessions across the End User base.
We understand that project delivery does not stop on go-live day. TES will ensure an on-site presence on the day of your go-live, plus an agreed number of days thereafter. The project delivery team will work closely with the TES Service Desk to undertake a structured handover that ensures seamless ongoing support to the business.
We’re Live, what’s next? Welcome to the TES Community.
Now, your project manager will be replaced with a shiny new account manager, who will be in regular contact with you to ensure you are totally satisfied with our service.
Market leading self service support portal ServiceNow
Access to our complimentary webinar tutorials
Discounted bank days
Invitation to our annual customer day to keep you in the loop with all things Microsoft Dynamics NAV.
At TES we build long term relationships with our customers. We are here to get the best out of your investment of Microsoft Dynamics NAV.
If you would like to discuss this further or have one of our ACCA Accredited Financial Consultants visit you please do not hesitate to contact us.