Total Enterprise Solutions are a Microsoft Gold Partner for Enterprise Resource Planning. We offer business solutions powered by Microsoft Dynamics Business Central / NAV and Office 365, delivered with our values of passion, quality and integrity.
TES is a privately owned company, with a highly skilled team of professionals dedicated to help you achieve your business objectives.
Total Enterprise Solutions has been operating for over a decade, with passionate educated staff bringing the best out of your system and maximising the return on your investment.
With market leading systems like ServiceNow, recognised and externally audited processes including ISO27001. A culture focused on people and customers driven by a leadership team with a long-term vision for the company.
We don’t want to be the biggest, our ambition is to be the best at what we do for our customers.
We are large enough to matter and small enough to care, which why we enter into long term partnerships with our customers with dialogue focusing on the customers own vision and goals to ensure we are assisting them to reach their potential.
Transform > Support > Manage
Once we’ve transformed your system our service desk is always there to provide any support you may need. We used ServiceNow which is an industry leading and scalable ITSM Platform.
IT Service Management including:
- Incident Management
- Service Requests
- Problem Management
- Change Management
Dedicated support team with:
- Incident Manager
- Dedicated Incident Management team
- Dedicated Change Management
- Dedicated Support Developers
Total Managed Services
Once we have helped transform areas if your system and with the peace of mind of our support service, which is reactive to any issues that may occur. The final piece of the puzzle that TES offer clients is a proactive set of managed services.
TES aims to ensure you maximise your return on investment, through our Total Managed Services package. This extra layer of protection means we focus on your system, changes and anything else you need so you can focus on your organisation.
Our Managed Services provide a number of benefits including:
- Virtual IT Director
- Full system review
- Bank days
- Small system changes
TES specialise in Microsoft Dynamics 365 Business Central/NAV and Microsoft Dynamics 365 for Sales and continually review the market for complimentary solutions that will add value to our customers. Currently we work with:
We offer a unique methodology developed over two decades of implementing hundreds of systems. A combination of Microsoft’s best practise PRINCE2 processes and expertise. We invested in ISO 27001 which is a certification that assures our customers we have a robust approach to managing information security.
Contact us today to see how we can help you.
firstname.lastname@example.org or give us a call on 0333 256 1881