IT Solutions specifically designed for the Culture Sector

CultureCore is a consolidated IT solution tailored to meet the requirements of companies in the culture sector. It features a variety of integrated modules that can be configured and tailored to meet the unique demands of your business. In fact, no other product offers such a comprehensive and versatile range of features specifically for museums and galleries.

CultureCore is affordable for small organisations because its user-based pricing and modular structure offer low entry level costs.

CultureCore is also ideal for medium and large organisations because it is scaleable up to hundreds of users, and has a comprehensive range of features that cover virtually every business need.

CultureCore is flexible because even though you share the challenges of similar organisations in the same industry your business is unique. We can readily adapt the solution to work the way you want and add the features you need.

CultureCore Modules

Finance is the core module with which all other modules are integrated. The many features include general ledger and journals, budgeting, bank account management, VAT, reporting, cash flow forecasting, Multicurrency and intercompany posting.

 

EPOS is a fully configurable electronic point-of-sale solution that can run in both conventional retail and hospitality formats. The EPOS module supports chip and pin and communicates transactional, tender and declaration data directly back into your general ledger.

 

Retail Back Office allows full control of the retail element of your system, from setting up promotions and cashiers to sending messages to EPOS terminals and managing cash.

 

 

Merchandising allows the management of retail items, variants and stock keeping units. It also automatically prompts replenishment activity by inter-location transfers and purchase ordering using planning parameters such as min/max inventory, safety stock levels, lead times and order multiples. In addition, location priorities, actual sales history and anticipated sales forecasts can be used to automatically allocate finite stock supplies between competing retail locations.

 

Sales provides workflows in a standard sales order processing or telesales interface. The telesales interface has features such as rapid customer and product search abilities, special offer, stock warnings, item substitution and upsell prompt messages. Sales returns, customer statement and finance charge features are also included. The sales module automatically triggers shipping activity in the warehouse module.

 

 

Purchasing provides purchase order processing including email based document authorisation workflows. The purchase module will also create stock replenishment prompts according to minimum stock levels and defined lead times. Warehouse receipt notifications are automatically created when purchase orders are released. The system can also suggest payment runs according to payment discount availability, supplier priorities and available funds. Computer cheques can be printed and BACS files created.

 

Warehouse and Inventory enables you to organise your business into physical locations such as warehouses and retail stock rooms. Physical locations can be further sub-divided into zones and bins for stock management purposes. Location-specific pricing, discounting and replenishment parameters can be defined for each stock item, and the system also features inter-location transfers, and automatic pick and put-away instructions triggered by sales and purchase activity. All standard stock costing methods (FIFO, LIFO, Average, etc.) are supported.

 

Own Brand Stock Production allows precise control of the process of producing your own brand retail items. To enable accurate profitability calculations for each item accumulated development costs can be allocated directly from purchase orders or applied retrospectively from unapplied purchase invoices. Activity based budgets can be defined which allow reporting across different aspects of the production process (e.g. Printing, manufacturing or marketing). Completed production projects can be used as templates to define budgets or conduct viability estimates for new projects.

 

Customer Relationship Management (CRM) contains a contact database that can be used to run loyalty schemes or loaded with marketing data for running sales campaigns. The CRM system also provides a platform for managing customer service issues in addition to managing business-to-business type correspondence between yourself and suppliers, publishers and professional bodies.

 

Press and Publications incorporates elements of the Own Brand Stock Production and CRM modules to create a single working environment in which the press and publications team can conduct viability studies, perform marketing activity, raise purchase orders, monitor the progress of individual publication projects and make royalty payments.

 

Internet features industry standard web shop integration templates that can be used out of the box. The current offering supports the sale of conventional retail stock, tickets and images assets to a print on demand or usage rights format. The internet module benefits from tight integration to other areas of the system to support automatic back ordering from third party fulfilment companies, sales ledger control and bank reconciliation. The technological framework also allows for easy integration to existing websites and other third party applications.

 

Reporting is a module that can be used to create ad hoc queries of raw data or automatically deliver predefined reports to nominated subscribers in formats such as pdf. Excel, email or SMS. The real strength of the reporting tool is based on the fact that CultureCore uses a consolidated business wide data source for all reports and so precludes the need to consolidate information from disparate systems.

 

Ticketing supports internet and EPOS based sales of both standard admission and also time based scheduled ticket formats

 

Talk to somebody at TES about CultureCore

Download the latest CultureCore brochure

Read the British Museum Company case study

  Click on the image to enlarge

CultureCore Meets the challenges of the culture sector. Challenges like...

Multi-channel retailing and stock control In addition to conventional shop floor retailing you might also run ticketing, telesales, internet, and hospitality retail activities. All might operate on separate systems but consume the same physical stock and generate data that needs to be consolidated into a single management report.

Accountancy You might have non-standard VAT scenarios, complex bank reconciliation procedures and be required to perform intercompany financial transactions between your charity and trading companies. Charitable status also requires you to confirm to SORP protocols.

Own brand product retailing If you develop and sell your own brand retail products you will need to track costs and impose budgetary control on the production process.

Digital Image Asset Management You need to maintain an image archive and associated metadata for the purposes of business-to-business image rights sales and print on demand through your webshop.

Reporting All businesses that operate many different systems are constantly challenged with compiling and reconciling data from separate sources for the purposes of management reporting.

Customer Relationship Management (CRM) Many museums and galleries operate associate and membership schemes which might define retail rules. CRM might also be used to manage correspondence between yourself and marketing contacts, business partners and professional bodies.

Publishing Commissioning the publication of books and other media requires systems that perform viability costing and workflow management for your operational staff and also progress reporting and budgetary control for managers

Event and project management Your events team need tools that can support the marketing and planning activities of event hosting and support cost tracking, budgets and progress reporting

Value for money Operating a charitable organisation makes it especially important that any outlay on IT infrastructure provides a rapid and tangible return on investment and uses technology that has a prolonged viable lifespan.

Web site designed by Flare Imaging Ltd