Key Benefits

Break Fix Support Desk
Our UK based service desk are dedicated to providing the best possible service desk experience.

Multinational NAV Experience
Our diverse and qualified team have a broad range of experience across the globe. Chances are they are familiar with any projects you're looking to commence, or issues you need to overcome.

ACA Accredited Consultants
ACA accredited consultants who are experts in NAV. Bringing over a decade of business and industry experience.

Free Customer Day Invite
Following Directions EMEA we hold an annual Customer Day event. This is to ensure you are kept in the loop with all the new ehnancements coming to Microsoft Dynamics NAV.

ServiceNow
We use market leading ITSM customer self service portal ServiceNow to manage all your cases. You can view them online or on a mobile device.

Your Dedicated Account Manager
Dual customer contact points for both the service desk and overall account management ensures that we maintain a strong relationship through all our engagements.