About

The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. The Foundation’s aim is a healthier population, supported by high quality health care that can be equitably accessed. From giving grants to those working at the front line to carrying out research and policy analysis, they shine a light on how to make successful change happen. The Foundation uses what they know works on the ground to inform effective policymaking and vice versa. They believe good health and health care are key to a flourishing society. Through sharing what they learn, collaborating with others and building people’s skills and knowledge, the Foundation aims to make a difference and contribute to a healthier population.

The Challenge

As the second largest endowed health-focused charity in the UK, the Health Foundation needed a back-office solution to help move them forward. While already familiar with Microsoft Dynamics, the Foundation were using an older version of Microsoft Dynamics GP and although some issues would've been fixed with a migration, the company needed a more sophisticated option that allowed for futureproofing.

The Proposal

Knowing that they wanted to stick with Microsoft and having an awareness of what the future of Microsoft Dynamics GP looked like, the team decided that Microsoft Dynamics NAV would be the best option to help achieve their organisational objectives. We were among three companies who were shortlisted during the tender process and won the contract by meeting the set criteria while demonstrating an excellent understanding of their requirements.

Project features

This project needed to focus on the finance team’s requirements before looking towards wider business use. Having used Dynamics GP for a considerable time, the streamlining of processes was the main aim of the project. Moving to Microsoft Dynamics NAV was also a key part of the Foundation aligning their systems with their automation and digital transformation strategy.

Results

Previously onerous tasks—such as the manual invoice approval—have been modernised to increase the Health Foundation’s efficiency. Vast improvements have been seen with effective cash flow control as well online invoice and expense management tools, Continia - a platform the team has found significantly easier to use than the previous system. Now the system is future-proofed, they also plan to eventually roll out Dynamics NAV outside of the finance team.

What they said...

“Whilst we’re not unique, we do have different ways of doing things so we wanted a partner that understood the NFP sector. TES had a good track record, our consultant really understood us. Not only did they accommodate our requirements, they pushed back with other available option and really worked with the team. This meant at the end of the day, they understood us and delivered as agreed and on budget. If we had to do it again, we would!”

Andy Langler, IT Programme Manager
Sarj Elangovan – Financial Controller