Cookie Policy
Privacy Notice
This policy applies to cookies from our website(s). A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
Total Enterprise Solutions Limited (‘TES’) use cookies on our website www.totalenterprisesolutions.co.uk (‘our website’ or ‘our websites’) for a number of purposes. They help us to provide you with a good experience when you browse our website and also allow us to continually improve it. By continuing to browse the website(s), you are agreeing to our use of cookies.
Types of cookies
We use the following cookies on our website:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of the e-billing services.
Analytical/performance cookies. Analytical/performance cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
Functionality cookies. Functionality cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, potentially greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below:
First-party TES cookies
Our website will set some cookies that are essential for our website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:
- Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit;
- Page Number – this cookie identifies the page you are on;
- Session ID – this cookie identifies your website session;
- Test – this cookie checks whether or not your browser supports cookies.
Third-party cookies
Our website will set several types of third-party cookies, and we do not control the operation of any of them. The third-party cookies which may be set include:
- Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here: google.com/policies/privacy/.
- Google Remarketing – we use Google’s remarketing cookie to market products and services we think may be of interest to you. You may see our adverts on Google’s Display Advertising Network of partner websites and Google’s own search results pages. We aim to carefully select the products and services we remarket to you and do so based on the pages you have visited on our website. To opt out of Google Remarketing, please set your Google Ad Settings.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Complaints
In the event that you wish to make a complaint about how cookies are being processed by TES (or third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and the TES Data Protection Officer. Their details are as follows:
Total Enterprise Solutions
0345 2578241
security@totalenterprisesolutions.co.uk
Grosvenor Court
Wheelhouse Road
Lee Hall Enterprise Park
Rugeley, WS15 1LH
Information Commission Officer
0303 1231113
casework@ico.org.uk
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Changes to this Policy
You can find this policy online at totalenterprisesolutions.co.uk/cookie-policy. Any changes that we may make to this policy in the future will be posted on our website and, where appropriate, notified to you by email or via an update to the website.