Microsoft Dynamics 365| Total Enterprise Solutions




The Microsoft Dynamics 365, or the Microsoft Dynamics 365 Business Central, is a piece of sales management software that offers digital insight into each deal your company makes. This CRM tool allows you to add superior personalised attention that enhances relationships and breeds revenue for your company through an online 365 system.

The Microsoft Dynamics 365 software provides businesses with readable data that allows you to determine the correct priorities for your company — whilst being able to increase sales and identify any points of opportunity using predictive intelligence. Not only that, Office 365 and Dynamics 365 can advise you on your relationship health or any risks that you could encounter, so you know exactly when to act. This allows your business to strengthen relationships by offering relevant product recommendations using the CRM tool.

The CRM systems allow you to add a personal touch when trying to capture the relevant audience. Know your customers, understand their behaviour and trends, and see their potential — all of this can be achieved through Microsoft Dynamics 365. Your sales team will be equipped to build and develop customer relationships, which will in turn serve a greater business purpose.

Using sales software and social media, you will be able to pin-point quality leads and action any purchasing signals — from email interactions to general contact. Microsoft Dynamics 365 has the ability to reveal specific information about different accounts and opportunities to ensure that your business is making the right move.

Effective management of data using CRM tools will give you more time for selling, and require less time for administration. Boost productivity, increase revenue, gain key insights and reduce costs, when you automate your sales processes through Microsoft Office’s embedded capabilities. With an automated advised sales process offered by Microsoft Dynamics 365, you will know what steps to take throughout your sales process. This CRM software allows you to work remotely anytime, anywhere, with mobile apps that provide news, social data and tasks. Select your preferred tools when managing customers, and work exactly how you want to.

Dashboards, charts and Power BI are just a few of the advantages the Microsoft Dynamics 365 offers and will equip you with the real-time analytical data based on historical and predictive information. Hit your numbers by setting goals and monitoring results. Give feedback, run competitions and motivate your team to achieve better sales results.

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Microsoft Dynamics 365 For Financials

365 for financials

Streamline your financials, get real-time visibility into the performance of your business. Securely share your information with your bookkeeper or accountant providing total control over your budget and cash flow. Apply payments directly to the customer and mark invoices as paid to automatically reconcile accounts. Be alerted when to pay vendors, to take advantage of discounts or overdue penalties. Improve your organisations ability to develop, modify and control budgets.

Total visibility across your supply chain reduces costs, and keeps customers happy. Built-in intelligence predicts when and what you require for replenishment, ensuring inventory levels are consistent and avoids shortage or lost sales. Regardless of your location, you will have a complete view of your inventory. Post credit memos, and manage customer refunds. Suggest substitute items when specific items are available to avoid lost sales.

Excel integration offers more informed decisions, predictive analytics and real-time data. Track KPI’s by creating your own analysis on general ledger data. Chart business performance using built in Power BI, and accurately predict your cash flow using Cortana Intelligence.

Keeping projects on time and under budget is easier than ever. Track machine and employee project hours using timesheets, and access real-time data on available resources, such as employees and machinery. Manage usage levels and resources by planning capacity and sales. Develop, edit and control budgets to avoid over-expenditure.

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Key Benefits


Keep track of Customers

Create or edit an account, or contact ensuring you always have the correct details. Manage the sales process more effectively by nurturing sales from lead to order.


Create Collateral

Create or edit a quote, sales order, invoice or even a product. Specify a goal, or goal rollup query. Total customisation ensures you are always aware of your position with all required information at the touch of a button.


Create a Marketing Campaign

Create a marketing list using in-app marketing. Expand your customer base and customise campaigns.


Familiar Features

With a design layout that matches other Microsoft solutions, you can avoid extensive training.


Business Insight

Visibility into your organisations to make informed decisions and grow your business.


Opportunity Management

Qualify, re-open, create or edit an opportunity. Close opportunities as won or lost. Everything you need to know is tracked.

Key Benefits


Financial Management

General Ledger, create your own chart of accounts relevant for your company. Account receivables, apply incoming payments to related customer or vendor ledger entries and close the related sales invoices or purchase credit memos as paid. Account payables, generate vendor payments prioritised by payment discounts and overdue penalties.


Inventory Management

Inventory, perform basic inventory tasks quicker when receiving, selling, and calculating the cost of items. Item substitutions, link items within the same or similar features so that if a customer orders an item that is unavailable, you can suggest a substitute item. Returns and cancellations, post sales credit memo and visibility to manage customer refunds.



Sales Invoicing post sales right from outlook, then email your invoices as PDF attachments that include a Paypal link to expedite payments. Sales order management, manage the sale cycle end-to-end, from quote generation to invoicing. Pricing and discounting, manage special agreements with individual customers and customer groups that include discount structures.



Purchase order management record costs and track accounts payable. Vendor management automate tasks for vendors to record your agreements concerning discounts, prices and payment methods. Vendor item catalogue precisely identify ordered items using vendor numbers linked to your company's internal numbers.


Additional Capabilities

Multiple currency, manage receivables and payables in the currencies needed, and record G/L transactions in different currencies.
Dimensions, add tags to entries for quicker categorisation and analysis, giving you rich analysis of your data.
Document Reporting, customers can create/edit/modify the report layout in a Microsoft Word document using a WYSIWYG editing experience.


Project Management

Job Management create, manage and track customer projects with sophisticated job costing and reporting capabilities. Capacity management, plan capacity and sales and manage usage statistics and profitability of resources. Budgets/estimates improve your organisations flexibility to develop, modify and control budgets to avoid over-expenditure.