Business Analysis and Scoping

This is a key stage where together, we define the scope of your solution. We liaise with your key users to understand and document any gaps between business processes and the 'out-of-the-box' functionality of Microsoft Dynamics 365 Business Central.


Training of Key Users

Our approach is designed to ensure that key users understand the full functionality of Microsoft Dynamics 365 Business Central before making design or configuration decisions. We run application training and design workshops where you experience standard setup decisions as relevant to business processes.


Review, Analysis and Agree Design

All findings from the Gap analysis are documented and technical designs are produced.  We then validate these with you, and once agreed and signed off, the application development activities commence.


System Configuration and Customisation

Here, one of our developers will develop any customisations that you require as agreed and documented in the scoping analysis phase. All development is documented so that it can be used as part of the final training pack.


User Acceptance Testing

Another key stage of the delivery cycle, UAT is a planned period during which the business can fully test all areas of the system development and configuration in order to ensure that the software meets the initially identified requirements and will support the business in a live environment.


System Walkthrough

The system walkthrough phase can be considered as a trial go-live - the purpose of which is to collectively evaluate the system delivery against defined success criteria, as well as ensuring that you're ready to go-live, and that Microsoft Dynamics 365 Business Central will support the business.


End User Training

Our suggested approach is that EUT is run by the business' key users. This helps to embed the system knowledge within the business and empowers the users to become a point of contact for any questions / issues as the system is embedded into the organisation.



Once we're ready - we go live! Project delivery doesn't stop on go-live day, which is why we ensure an on-site presence on the day of your go-live, plus an agreed number of days thereafter. The project delivery team will always work closely with our service desk to undertake a structured handover that ensures seamless, ongoing support for the future.

Get in touch

Feel free to contact us to discuss your requirements.