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These are the values our company is built upon

Our Values

We live by our values. We have years of experience under our belts and as your partner, we guarantee to deliver a high-quality service with integrity and passion in everything we do.

Our experts have worked in the Dynamics channel since the very beginning so we know what works. Having experienced over 100 implementations, there's nothing we don't know about Dynamics NAV and the Dynamics 365 environment.

Quality

Quality

We pride ourselves on our quality, whether it’s the work we do, interactions with our clients or the systems themselves. Quality is at the heart of all we do.

Passion

Passion

We are passionate about solutions. We are determined to provide solutions to help you achieve more, supporting you in supporting others.

Integrity

Integrity

Integrity comes in many forms, however, to us it is our work ethic. This includes sound judgement, honesty, dependability, and loyalty.

THINKING ABOUT A NEW CAREER MOVE?  

Join the Team

If you’d like to come and join the team here at TES, simply submit your CV to careers@totalenterprisesolutions.co.uk or register your interest using the email contact form. * Please note, any speculative emails from recruiters and the terms and conditions contained within, will not be recognised or upheld by TES.

TELL ME MORE ABOUT THE

Apprenticeship Scheme

In partnership with Staffordshire University, we offer the Digital & Technology Solutions Degree Apprenticeship. As an apprentice, you'll be working on the job, earning and learning whilst studying towards a Staffordshire University BSc (Hons) Digital & Technology Solutions Degree.

Applying for graduate scheme is something we'd recommend any student to consider. Graduate schemes (also known as training schemes) offer a whole host of benefits, making them one of the most popular career routes to take. Not only are they a great way to kick off your career in IT, but you'll also be working with TES - the #1 Dynamics 365 software provider to NFPs.

What makes us

TES DNA

Business

Business

Privately Owned Privately Owned Privately Owned
Stability of ownership allows for confidence in the strategy and the mission of the business. We have the ability and aim to do the right thing by the customer, even if that costs TES money.
We value the businesses and people we work with. At TES we have a proven track record and long-standing relationships with our customers; some we have had since we started 15 years ago.
Established 15 Years Established 15 Years Established 15 Years
Long Term Strategy Long Term Strategy Long Term Strategy
TES and Microsoft work together in partnership as part of a long term strategy. This commitment from Microsoft gives you the reassurance that we will benefit from their investment for years to come.
As an organisation we are aligned and in tune with our customers. We are conscientious about how we run the business and always looking after the health and welfare of our staff.
Corporate Responsibility Corporate Responsibility Corporate Responsibility
Leading Provider Leading Provider Leading Provider
We provide the latest products and services to our customers, ensuring they remain up-to-date and with the best the market can offer. We will not hold the customer back!
Customers

Customers

We have the ability to actively articulate the development process of TES IP to our customers. We listen and continually improve our IP to make it marketing leading.
IP Roadmap IP Roadmap IP Roadmap
Relationship-focussed Relationship-focussed Relationship-focussed
We always have the customer's end goal in mind and aim to work to get there together. We therefore invest accordingly, offering more value to the customer.
Regular contact is vital to keep communication lines with our customers open, allowing us to up date them on upgrades, the TES investment programme, changes in point of contact or service reviews.
Account Management Account Management Account Management
Referenceability Referenceability Referenceability
Our largest source of new business comes from referrals; this is why we provide excellent products and services every time. We aim to get customers to recommend us for the great work we have done.
Our NFP focus, wide Dynamics 365 offering coupled with our experience provides the confidence and assurances that we understand the challenges and issues our customers experience.
NFP Focussed NFP Focussed NFP Focussed
People

People

Extensive Experience Extensive Experience Extensive Experience
We continually improve our problem solving processes, taking learnings form customers' experiences. There are effective escalation routes within the business to avoid pitfalls and deliver speedy solutions.
External qualifications give us independent validation. We align with businesses in the charity and accountancy industry that share the same experiences, language and goals as TES.
Chartered Accountants Chartered Accountants Chartered Accountants
Technical Expertise Technical Expertise Technical Expertise
We are experts in our field, particularly for quality of development, change requests, patching service and NFP solutions. We have hundreds of years worth of knowledge within the team, all at your disposal.
Process

Process

We have robust systems in place to ensure data security and protection; audited on a regular basis by external providers for full transparency.
Cyber Essentials Cyber Essentials Cyber Essentials
Microsoft Gold Partner Microsoft Gold Partner Microsoft Gold Partner
This provides the reassurance that the right size, scale and customer service levels are in place. Externally audited, we have many case studies and references to support our great work.
Cloud-based software ensures our customers continually receive the highest level of service and support irrespective of where we are. There are business-continuity plans in place for all eventualities, e.g: COVID.
ISO27001 ISO27001 ISO27001
Proven Methodology Proven Methodology Proven Methodology
We have a proven methodology to implementing our solutions, that is continually improved. Training up front certainly leads to a huge reduction in the amount of bespoke requests.
We offer a wide range of consistent services, including defined service expectations, agreed SLAs, improved reporting, patch, change, event and monitoring, transition and continuous improvement.
ITIL-Based Service ITIL-Based Service ITIL-Based Service
Implementing it your way Implementing it your way Implementing it your way
We have a selection of methodologies to suit any need and from that we choose the best to tailor to our customers - guided or provided.
Systems

Systems

ServiceNOW ServiceNOW ServiceNOW
This is a scalable, industry-leading Service Management platform, that improves the quality and consistency of service to customers by automating selected tasks and giving better visibility of IT service issues.
Our Customer Portal provides the business a way of communication with customers. It includes online chat functionality and access to all customer calls, allowing us to be up-to-date with information within seconds.
Customer Portal Customer Portal Customer Portal
Products/Services

Products/Services

Focus and experience within our market sector enables us to understand our customers' key challenges, building trust to provide the right solutions and suggestions.
Sector Specialisation Sector Specialisation Sector Specialisation
Interconnected Vendor Solution Interconnected Vendor Solution Interconnected Vendor Solution
Microsoft R&D and integration to other Microsoft products expand your interoperability, connecting all areas of the business with more insight, including Dynamics 365 and 0ffice 365.
We're there for our customers when they need us (UK working hours) and we're always ready to improve the quality of our service offerings and communication.
UK-Based Services UK-Based Services UK-Based Services
Dedicated Product Development Dedicated Product Development Dedicated Product Development
We aim to work with our customers and so they can influence the development road map to success.

Get in touch

Feel free to contact us to discuss your requirements.

Contact TES