TES understands that as a senior decision maker of a charity/not-for-profit, you face many challenges in ensuring your organisation achieves its goals whilst facing inevitable financial and resource challenges in a world that is changing faster than ever before.
First and foremost, we provide decision makers with charity management software that delivers powerful, intuitive business intelligence and reports, enabling you to make informed decisions based on accurate data and a single version of the truth. These reports and dashboards can contain data from across your organisation, given the TES solutions for charities and not-for-profits include solutions across finance, membership, fundraising, event management, volunteer management, and other critical functions on a single platform.
Effective business intelligence solutions
Some of the areas that TES helps and supports charities and not-for-profits, that will be of interest to senior decision makers and others, include any of the below points.
Reduced levels of risk
The security and availability of business applications and data within the Microsoft Cloud are far in advance of other options, including legacy on premise or private cloud deployments. The high availability and resilience reduce the risk of a cyber-attack or service outage that could cause disruption to your organisation.
Cost reduction
TES is able to deploy solutions across many areas of your organisation on a single Microsoft platform, meaning your finance, membership, fundraising, event management and other teams can be on a single platform. This reduces time and potential for errors in management of critical data and processes; it also speeds up adoption and therefore return on investment (ROI) during deployment.
With more teams adopting the platform, this will lead to increasing economies of scale, as support costs per user, project deployment costs and licensing costs will fall, rather than through a multi-product, multi-vendor, multi-partner model.
Higher levels of revenue
With powerful reporting and business intelligence solutions at your fingertips, you will be able to make quicker, more insightful business decisions, such as identifying opportunities for revenue growth or cost saving. Applications including the Membership module and portal, and the Fundraising module, make it quick and easy for donors or members to donate or adopt additional services from your organisation.
Higher levels of employee engagement
If you are a regular user of Microsoft tools such as Outlook, Excel, Word or PowerPoint, then the Microsoft Dynamics user interface will be a familiar sight to you.
This familiarity speeds up user adoption and gives you powerful tools to make your job easier, meaning you can focus on more value-added tasks that are more rewarding for you and your organisation. In addition, the TES solutions include portals for your employees to make it quick and easy for them to perform tasks such as expense submission or purchase budget requests.
Increased levels of customer satisfaction
The solutions TES can deploy include powerful, easy to use portals for internal and external stakeholders.
The external portals include member or donor portals that are simple to operate, improving your external stakeholder experience when interacting with your organisation. The digital marketing solutions provided by TES will increase your organisation’s ability to quickly communicate with contacts.
Increased customer retention
The Microsoft Dynamics powered solutions that TES deploys positively influence your customers in a number of ways, including easy to use portals, a single data source for your internal staff of a customer that covers key information across all of your teams, reducing the chance of an error, and increasing the service levels your team are able to deliver.
Support critical organisation accreditations
Your charity/not-for profit organisation may need to, or choose to, maintain selected accreditations. These may include accreditations that relate to information security, especially if you handle special category data. Accreditations such as ISO 27001 or Cyber Essentials Plus require you to pass a number of requirements. Deploying Microsoft Dynamics Business Application within the Microsoft Cloud can accelerate your compliance with some of the requirements of these accreditations.
Differentiate services from competitors
The tools we deploy enable your team to quickly execute more mission critical/value added tasks, which can enhance the service you deliver to your customers. In addition, features such as customer portals can positively transform the experience your customers have when interacting with your organisation versus other charities and not-for-profits they could choose to engage with.
Meet legal or sector mandatory compliance requirements
The Microsoft Dynamics Platform TES deploys enables us to choose geographic locations of where your data is stored within the Microsoft Cloud, to ensure you comply with any requirements such as GDPR. The resilience/high availability of the Microsoft Cloud support business continuity plans without expensive/complex private infrastructure.
Visibility of management information to make critical organisation decisions
We provide decision makers with powerful, intuitive business intelligence and reports enabling you to make informed decisions based on accurate data and a single version of the truth. These reports and dashboards can contain data from across your organisation, given the TES solutions for charities and not-for-profits include solutions across finance, membership, fundraising, event management, volunteering management and other critical functions on a single platform.
Whether you’d like to arrange an informal chat, a free demo or discuss a potential project, our team of charity and not-for-profit digital transformation experts are always on hand. Call us on 0345 257 1173, email enquiries@totalenterprisesolutions.co.uk, or fill in our form to get in touch.
