TES are a trusted partner – I’ve worked with our CSM for about 23 years now! TES do as they say, and they deliver.
Ian Knight
CIO
PP Control & Automation
Once you have invested in implementing a TES solution, the next step is making sure that the solution works harder and in-line with your organisation. The Configuration and Change bundle may also be known as the ‘tailoring’ or ‘small tweak’ bundle – this is because it provides help with tasks from making small changes to implementing new functionality, from maintaining approvers or workflow to building site maps, new views and dashboards.
Throughout the lifecycle of your charity’s CRM solution, there will be a need for some tailoring and tweaks to enable your solution to evolve and grow so that it can meet the needs of your organisation. This bundle will enable you as an organisation to do just that, making the most of TES’ expertise whilst controlling the costs, and ensuring that you will not have to make huge changes to your systems as your charity or not-for-profit organisation grows.
TES understands that things must happen at pace, so our Service Level Agreements (SLAs) mean we can handle queries quickly. We will always operate at a high quality, regardless of timeframes, so this is in place to provide you, the customer, with reassurance that you can plan ahead.
Working as an effective partnership with your organisation, TES will tailor your system to ensure your solution meets the needs of your charity or not-for-profit as it evolves, with resources available for consultancy and expert advice.
Whether you’d like to arrange an informal chat, a free demo or discuss a potential project, our team of charity and not-for-profit digital transformation experts are always on hand. Call us on 0345 257 1173, email enquiries@totalenterprisesolutions.co.uk, or fill in our form to get in touch.
Download the Configuration & Change factsheet to learn more about how TES helps you make changes to your solution, no matter how big or small.
TES is 100% focused on the charity and not-for-profit sector, and we understand your day-to-day struggles like no one else. Our strategy is to help you make an impact through our delivery, support and service offer.
One mission. One platform. One partner.
We’ve been working with charities and not-for-profits for 20 years. See below for a selection of our third sector partners.
You can trust TES to get your organisation where it needs to be. Imagine how good you’d be at something if you’d done it every day for 20 years.
TES is proud of the fantastic feedback that we get on a day-to-day basis from our charity and not-for-profit partners.
Whether you’d like to arrange an informal chat, a free demo or discuss a potential project, our team of charity and not-for-profit digital transformation experts are always on hand.