We know as a company that cares about compliance, handing your charity or not-for-profit organisation’s data over to a third party can be a daunting prospect. That is why we have committed to ensuring that our policies and procedures meet, and where possible, exceed, your already high standards. We have invested heavily in our own Integrated Management System to ensure that our compliance with ISO 27001 and ISO 9001 is well documented, and we can provide evidence that we consistently demonstrate our commitment to maintain our high standards.
After all, ISO certifications are only valuable when they are not just a tick box exercise – if something is important to the success of our business, then we ensure the policy and procedures are documented.
Dedicated to IT improvements
At TES, we don’t stand still; we constantly strive for continuous service improvement to enhance security and quality. As part of our commitment, we make sure that our team keep up with the pace by communicating with them and providing them with dedicating training time each month. When we add a new member to the team, we give them the support they need to get up to speed on our policies and procedures before they begin working with your charity’s or not-for-profit’s precious data, so you can be safe in the knowledge that we have procedures in place to keep you covered!
TES schedules user compliance audits regularly – after all, we can’t proclaim to do something unless we test our systems and procedures. We are constantly revisiting our policies and procedures in line with industry updates and best practice, so you can rest easy in the knowledge that you will be covered. Scheduled compliance audits hold us to account and ensure that we maintain our integrity and follow through on the promises we make.
Secure information, always
We know that working with a team you can trust will be at the forefront of your mind. We work hard to give you the reassurance you need to ensure your data and sensitive information stays secure at all times. As part of our ISO 27001 certification, every member of our team is DBS cleared to a minimum. If you need us to complete enhanced security checks, then talk to us! We can make that happen. We care about giving you the reassurance you need.
We don’t just say we adhere to GDPR and security compliance – we mean it. Our team complete annual security awareness and GDPR training to confirm their understanding of our policies. You can rest assured knowing that our team care about your data security as much as you do, and they are armed with the tools they need to defend your data.
A partner for your charity/not-for-profit
It is important to remember that TES operates as an extension of your organisation. By completely focusing on the charity and not-for-profit sector, TES will provide you with expertise both on the Dynamics 365 platform, and also from our experience of working with charities for 20 years. This has enabled us to offer our partners a fully managed and administered Dynamics platform that will reduce the demand on your internal IT team, which will lead to reduced recruitment and training costs.
At TES, we see ourselves as an extension of your IT team, and we want you to get the most out of the investment that you have made in the platform. We can take onboard as much or as little of the admin for your Dynamics platform as you like, and we offer tailored support packages for this. For more information on the Managed Services bundles, please visit the Deployment & Managed Services page.
Whether you’d like to arrange an informal chat, a free demo or discuss a potential project, our team of charity and not-for-profit digital transformation experts are always on hand. Call us on 0345 257 1173, email enquiries@totalenterprisesolutions.co.uk, or fill in our form to get in touch.
