Take control of your digital engagement strategy, communicate and connect with past, present, and potential charity and NFP constituent stakeholders
Personalisation is no longer a nice-to-have, your donors, members, volunteers and service users have come to expect it – whether that be tailored recommendations for Charity/ NFP activities and events or a more relevant online experience. Microsoft’s Dynamics 365 CRM Marketing capability provides a set of tools that include artificial intelligence, email and forms builders and features such as AI content builder, website tracking, social media scheduling and engagement scoring.
When combined and enabled through your CRM they enable streamlined communications and greater automation of your strategy, with personalisation that enhances your users experience. Join Adam Sheehan as he presents how the Microsoft Marketing Digital Engagement can be used to reach out to your valuable contacts across multiple channels with customised messaging, at any point in the engagement and communication journey.