The extra granularity, especially for unrestricted and restricted funds has really helped in reporting on exactly the metrics that different departments need to action on. Martlets now has the ability to tag VAT rates on each and every transaction in Business Central in line with their exemption policy, and allows them to finally submit directly to HMRC via Making Tax Digital. When pulling reports from Business Central, it displays what is fully recoverable and what’s not. Before Business Central, Martlets were extracting every transaction and manually tagging each one in excel.
“As you can imagine, tagging transactions at the stage of input quickly becomes an intuitive part of the process and then the organisation benefits from being able to report on those entries quickly. Compared to pulling a report with 50,000 lines and tagging them individually, Business Central is saving vast amounts of time, not to mention minimising the risk of manual error.”
There were also benefits in the functionality of Business Central that appealed to Martlets because of their status as a hospice. Document capture being a significant one.
“We used to be surrounded by lever arch files. If someone wanted to see an invoice from three months ago, it was incredibly difficult to pull them out, and then you have to refile everything after every payment run. You’re sending invoices for approval in plastic envelopes with a stack of invoices and people are manually signing them. That can’t be the way we operate as a modern organisation.”
Continia Document Capture is an end-to-end solution to import, register, approve and archive complete purchase invoices and credit memos directly into Business Central. With help from TES to set up the functionality, Document Capture integration means everything is now done electronically. Making the process digital has saved Martlets weeks at a time coding invoices.
“80% of my job when I started at Martlets was coding invoices and now it’s half an hour a day to keep on top of them. It remembers what you’ve taught it so it can create invoices for you. It’s a huge improvement.”
Business Central has freed up significant amounts of time and unlocked the opportunity for the Martlets finance team to be self-sufficient, organised, and free to focus on the most important day-to-day activities.