Transform,
Educate,
Sustain.

Transform your processes

TES’ unique methodology and tools will transform your processes and educate your teams to a new, sustainable way of working.

For more information

Keep your system up-to-date with TES’ leading charity software package.

Once Microsoft undergoes compatibility checks with your system, TES offers all customers hosted on SaaS an Upgrade Assurance service. As part of the Upgrade Assurance service, TES will ensure all approved third-party solutions and supported bespoke services are compatible before Microsoft attempts any major update.

Uniquely designed by TES, Upgrade Assurance is a service that ensures organisational continuity for your charity or not-for-profit.

Never fear an update – let TES take care of your system

Download the factsheet

Keeping up-to-date without disruption

Subscribing to Dynamics 365 Business Central and Microsoft Dynamics D365, hosted on SaaS (Software as a Service), means you will receive automated minor (monthly) and major (bi-annual) updates from Microsoft. Minor updates contain both application and platform changes that provide critical improvements to the product, including regulatory updates. Major updates take place in spring and autumn and can be configured to take place within a date and time window that is suitable to you and your charity or not-for-profit’s operation. Major updates contain both service and regulatory changes, but also significant improvements to the product with new functionality.

The enhancements included in minor updates are automatically applied by Microsoft seamlessly, without creating any disruption you and your charity or not-for-profit’s operation. If you have third-party solutions or custom bespoke installed, as part of a minor and major update, Microsoft will check compatibility of these solutions and will delay the upgrade if issues are found. Microsoft will also provide an automated report to both you and TES, providing details on the changes required to meet its compatibility requirements.

Prepare ahead with the Upgrade Assurance service

As part of the Upgrade Assurance service, TES will conduct a test upgrade, conduct ‘What’s New’ training with your team, and provide your charity or not-for-profit organisation with an opportunity to test the upgrade, including new features being introduced, in advanced of Microsoft triggering the update.

As a result, TES makes sure that your systems are optimised to the highest level possible, and ready for upgrades. By letting TES take responsibility for handling your system updates, your organisation can mitigate risks, preventing you from losing time and money while your system is fixed.

Learn more about TES’ Upgrade Assurance

Whether you’d like to arrange an informal chat, a free demo or discuss a potential project, our team of charity and not-for-profit digital transformation experts are always on hand. Call us on 0345 257 1173, email enquiries@totalenterprisesolutions.co.uk, or fill in our form to get in touch.

Download our Upgrade Assurance factsheet

Download the Upgrade Assurance factsheet to learn more about how TES keeps your system maintained whilst going through Microsoft’s scheduled updates.

Download Upgrade Assurance factsheet

How do you want to make an impact?

TES is 100% focused on the charity and not-for-profit sector, and we understand your day-to-day struggles like no one else. Our strategy is to help you make an impact through our delivery, support and service offer.

One mission. One platform. One partner.

I want to ensure Microsoft upgrades don’t disrupt my workflow

TES Upgrade Assurance service ensures compatibility of bespoke to ensure that major updates occur seamlessly on time in a planned, structured way. This removes the risk of aborted upgrades, delays in receiving critical updates and unplanned, reactive remediation.

I worry about update functionality on our platform

Customers remain up-to-date with enhancements to the product via What’s New training and access to a test environment to test new functionality and upgraded bespoke services before updates are applied to production.

I’m worried about our customisations breaking after updates

In addition to resolving issues of compatibility, the TES Upgrade Assurance service also extends to proactively updating to ensure that bespoke solutions remain as optimal as possible within the Microsoft framework.

I’m concerned about upgrades disrupting our day to day activities

Go live windows are agreed between the customer and TES to ensure they take place at the optimal time for the customer’s operation. This also ensures that TES is aware of the upgrade window and will be available to provide immediate support.

Trusted by

We’ve been working with charities and not-for-profits for 20 years. See below for a selection of our third sector partners.

It’s the people that make the difference

You can trust TES to get your organisation where it needs to be. Imagine how good you’d be at something if you’d done it every day for 20 years.

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The first choice for the UK’s leading charities

TES is proud of the fantastic feedback that we get on a day-to-day basis from our charity and not-for-profit partners.

Read our Case Studies

TES are a trusted partner – I’ve worked with our CSM for about 23 years now! TES do as they say, and they deliver.

Ian Knight

CIO

PP Control & Automation

Thank you for the interesting permissions and security webinar. It was good to have all the information in one place and has given me a few things to think about.

Ali Stellings

Financial Controller

Barts Charity

TES delivers best-in-class processes for your healthcare organisation

We recently have had a change of staff in our finance team and TES’ Managed Services and consultancy teams have made a real difference. They were very responsive and ensured that new staff were very quickly brought up to speed with the knowledge they needed to use our system. We can breathe again!

Atsushi Tanaka

Amano Enzyme Europe Ltd

Really informative and great to be in the room with other users.

TES4Charities

Seeing how all the systems interconnect sparked ideas for transforming our system.

TES4Charities

Lots of high value content efficiently condensed. Good options for breakouts. Well run.

TES4Charities

For someone starting or thinking of working with TES, it gives a good overview of what will come, for those already with TES, it inspires ideas.

TES4Charities

The event was very helpful and informative. The TES staff were knowledgeable and friendly.

TES4Charities

Overall, it was a great event with relevant and interesting material. Also a fantastic networking space.

TES4Charities

I found the afternoon workshops really helpful. My understanding of the one platform has increased. From listening to others I was also made more aware of how much we are trying to do in one go.

TES4Charities

You can trust Team TES.

We’ve successfully delivered digital transformations for countless not-for-profits. We’d love to learn about what your charity needs, and how TES can deliver for you.

TES will get you there.

For more information

Start your digital transformation process with TES today.

Whether you’d like to arrange an informal chat, a free demo or discuss a potential project, our team of charity and not-for-profit digital transformation experts are always on hand.

Transform,
Educate,
Sustain.

Transform your processes