Broadacres was operating on software coming to the end of its supported life: Microsoft Dynamics GP. The software was not fit for purpose – massively inefficient and well past its sell by date. Broadacres was running into issues such as delays in invoices being paid, limited functionality, no customisation and cumbersome reporting with no real-time option. The quirks of running a semi-public sector business and the lack of adaptability of their old system also led to huge frustrations for colleagues, creating friction and stifling efficiency across the entire business. It was time for a digital transformation, to bring Broadacres financial software into the modern age.
It was integral to find a solution that was easy to train colleagues on, and one that was appealing due to ease of use. Broadacres made the difficult decision to switch financial systems in the middle of a financial year, meaning the solution would have to incorporate data from the previous system for end of year accounting.
Unique quirks of the business, such as homes not being valued at market value, but at the existing value for social housing, meant that customisation was vital to accommodate all of the specific needs of Broadacres. The system would also need to be able to communicate with their housing management system, which was another challenge for TES to help overcome.
Undergoing a tender process, Broadacres was all ears for a customisable solution that met their needs. After hearing a wide range of proposals, Broadacres decided they wanted a solution that utilised Business Central. TES and their Not For Profit (NFP) module stood out – answering a lot of questions for Broadacres immediately, giving them the confidence to go with TES.